Beckhoff RMA request

Beckhoff-Service (RMA) request


Please complete the requested information below. Once completed and approved an RMA number will be issued. Items received without an authorized RMA number will be sent back to you at your expense.
(  ) required field
Company:  
 
Address:  
 
Zip code:  
 
City:  
 
State:  
 
Contact person:    
 
Email:
 
Phone:
 
Product number:
 
Serial number:
 
PO/SO Ref:
 
Return Shipping Via    
Shipping Account #  
 
Describe your issue:
Please describe the problem you are experiencing with the unit with
as much detail as possible. Insufficient information could result in
additional engineering time and cost.
     
Service being requested:  
 
     
Express service:  
Expedite Fee $250.00 USD (Guarantees a preliminary evaluation within
24 hours of the unit being received by Beckhoff USA)
 
     
Shipment:    
     
Acceptance clause I accept that any repair work outside of
warranty issues will only begin when a quote & Purchase Order
have been sent/received to cover all repair costs. An admin fee
for the inspection will apply if no fault is found or repair is not
carried out.


Data Privacy  I accept the Data privacy regulations of Beckhoff Automation.

 

Beckhoff USA

Headquarters
Beckhoff Automation LLC
13130 Dakota Avenue
Savage, MN 55378
USA

Headquarters
Phone: + 1 952 / 890 0000
Fax: + 1 952 / 890 2888
beckhoff.usa@beckhoff.com
www.beckhoffautomation.com

Support/Service
Hours: 7:30am to 5:30pm Central Time
Phone: 1-877-ScanTime (1-877-722-6846)
Fax: 1-952-890-2888
support.usa@beckhoff.com